Privacy Policy

KKL Services, LLC (d/b/a/ KKL Research) (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors (“you,” “your”) who access kklresearch.com (the “Website”). This Privacy Policy explains how we collect, use, store, and disclose your information.

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By using the Website, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Website.

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1. Information We Collect

 

1.1 Personal Information

We may collect personal information that identifies you, such as your name, email address, postal address, phone number, and payment information when voluntarily provided through forms or transactions on the Website. Payments are processed securely through Stripe, and we do not store your full payment details.

 

1.2 Non-Personal Information

We may collect information about your interaction with the Website, including your IP address, browser type, device information, referring website, pages visited, and dates/times of visits.

 

1.3 Third-Party Tools

We may collect data through third-party services we use to operate the Website and improve our services, including:

• Analytics: Google Analytics and similar tools

• Hosting: Wix

• Widgets / Scheduling: Substack, Calendly

 

2. How We Use Your Information

We may use your information to:

1. Provide and Personalize Services: Deliver and improve our services, process transactions, respond to inquiries, personalize your experience, and communicate relevant updates.

2. Marketing and Communications: Send newsletters, promotional emails, and other communications. You can opt-out at any time.

3. Legal Compliance and Protection: Comply with laws, enforce our Terms of Service, protect our rights or property, or respond to legal requests.

4. Analytics and Website Improvement: Understand user behavior, measure engagement, and improve the Website.
    

Note: KKL Services, LLC is independent of Upwork. Our privacy practices, policies, and operations are separate from Upwork, and their policies do not apply to your interactions with us outside of Upwork.

 

3. Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, track users’ movements, and gather demographic information.

• You can modify your browser settings to control cookies.

• Disabling cookies may limit certain Website functionality.

 

4. Data Sharing and Disclosure

We may share your personal information with trusted third-party service providers that assist us with:

• Payment processing (e.g., Stripe)

• Website hosting and maintenance

• Email and newsletter delivery (e.g., Substack)

We may also disclose your information in the following circumstances:

• As required by law or legal process

• To protect and defend our rights or property

• To investigate potential wrongdoing

• In connection with corporate restructuring, merger, or sale of assets

Note: We do not currently sell your personal information to third parties.

 

5. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, or as otherwise permitted by law.

 

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Correct or update your information

• Delete your information

To exercise your rights, contact us at hello@kklresearch.com.

California / CCPA: If you are a California resident, you have additional rights regarding your personal information. Please review your state's policies to learn more.

 

7. Children’s Privacy

The Website and services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected such information, contact us to have it removed.

 

8. Data Transfers

Your personal information may be transferred to and stored on servers outside your jurisdiction. We maintain appropriate safeguards in accordance with applicable data protection laws.

 

9. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

10. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before interacting with their websites.

 

11. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Material changes will be posted on the Website with an updated effective date. Please review this Privacy Policy periodically for updates.

 

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at hello@kklresearch.com